2209570 - Account Hierarchy is not Replicated to ERP

The Account Hierarchy is not passed over from Cloud for Customer to ERP when an Account is created or changed in Cloud for Customer.

1. Create Customer Account in Cloud for Customer as Sold-to and Parent Account as Sold-to;
2. Attach Parent Account to the Customer Account using standard field Parent Account;
3. Parent account standard field will not show in the WSDL as well as in the payload.

The Account Hierarchy replication is only supported for integration direction from ECC / ERP to Cloud for Customer. Hierarchy Replication from Cloud for Customer to ECC is not supported.

This is the expected behavior of the system.

KBA , LOD-CRM-EMP , Employee , How To

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