Symptom
When attempting to begin a transmit from the Agentry Client, a message box indicating 'Invalid Password' as well as a prompt to re-enter the password appears.
The correct password has been entered and verified when logging into Maximo frontend.
When re-entering the correct password at the Invalid Password prompt, the message box keeps re-appearing.
The following error is shown in the log file as the query executes: Note: Username has been x'd.
2014/09/03 08:47:22.038: Beginning database transaction
2014/09/03 08:47:22.038: Begin database transaction
2014/09/03 08:47:22.038: + Query=BackEnd SqlBE.ini [Misc] getUserName=getUserName.sql
2014/09/03 08:47:22.038: select 'XXXX' as NAME
2014/09/03 08:47:22.866: Query executed OK
2014/09/03 08:47:22.866: Parsing BackEnd SqlBE.ini [Misc] getUserName=getUserName.sql for UserName
2014/09/03 08:47:22.866: + Row=1
2014/09/03 08:47:22.866: + Column=NAME
2014/09/03 08:47:22.866: Column NAME (1): Set UserName to 'XXXX' from 'XXXX'
2014/09/03 08:47:22.866: Parsing BackEnd SqlBE.ini [Misc] getUserName=getUserName.sql complete
2014/09/03 08:47:22.866: Committing database transaction
2014/09/03 08:47:22.866: Commit database transaction
2014/09/03 08:47:23.272: Query results complete
2014/09/03 08:47:23.710: + BackEnd=SQL-1
2014/09/03 08:47:23.710: Creating connection for xxxx as SycloPreProd to database PreProd
2014/09/03 08:47:25.506: + SQLBE Section=DbConnectionInit
2014/09/03 08:47:25.506: 0 queries
2014/09/03 08:47:25.506: Connected as SycloPreProd to database PreProd
2014/09/03 08:47:31.053: + BackEnd=SQL-1
2014/09/03 08:47:31.053: + SQLBE Section=LoginFailed
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Environment
Work Manager for Maximo 7.5.2
Maximo 7.5
LDAP Authentication using Websphere
Product
Keywords
Invalid Password, LDAP, Websphere, Maximo, Work Manager for Maximo, Password, orb.properties , KBA , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem
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