SAP Knowledge Base Article - Public

2211507 - Rating by Behavior Options - Performance Management

Symptom

This KB article provides an explaination of rating by Behavior Options “behavior-cmt-opt”, “behavior-rating-opt”, and “behavior-mode-opt”.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Resolution

Here are the list of attributes that control the behavior of the rating and comments for Behaviors:

Please Note: Customers do not have access to Provisioning. To complete tasks in Provisioning, contact an Implementation Partner. For a list of supported configuration changes, please refer KB article 2250186 - SCR Form: XML Software Change Requests for PM / Mutli-Rater Templates.

Partners: please refer to the PM v12A Implementation Guide. For Configuration or Implementation assistance, please use the proper Partner channel Partner Delivery Community.


behavior-cmt-opt:

Option “behavior-cmt-opt” is to control the comment box display or not.

0 – Show behavior item comments (and if applicable, the evaluator rating)

1 – DEFAULT. Do not Show any behavior item comments or evaluator ratings behavior-rating-opt

Note: For comment other than the subject and manager to be visible (for example, to have comments entered by the matrix manager be visible to others) the comment option (cmt-opt) will need to be set to 0 or 2 (cmt-opt=0 Show both item and section comments - cmt-opt = 2. Show only item comments, no section comments). The option suppress-item-comments can be used to hide the competency comments (suppress-item-comments=2  suppress competency comments but allow behavior comments)


behavior-rating-opt:

Option “behavior-rating-opt” is to control the indiviual rating box display or not.  It also depends on the “behavior-cmt-opt” value.  If “behavior-cmt-opt” is 1 (hide comments), the individual rating box will not display at all regardless the value of  “behavior-rating-opt” value.

0 – DEFAULT. No ratings next to the subject's comment

1 – Display rating next to subject's and manager's comment only

2 – Display rating next to all evaluators' comments

behavior-mode-opt : 

0 – DEFAULT. In this mode, the competency behaviors do not get displayed above or below the competency description. Behavior mode '0' supports the existing configuration, where a user manually rates on the behavior items and those ratings are used to generate a "Calculated Competency Rating" (if the Calculation on form is enabled in the form template XML). This mode is also used for backwards compatibility for existing forms.

1 – Displays behaviors BELOW the competency, for display-only. Rating is done at the competency level. Only populates behaviors mapped to the competency by jobcode (use-jobcode="true").

2 – Displays behaviors ABOVE the competency, for display-only. Rating is done at the competency level. Only populates behaviors mapped to the competency by jobcode (use-jobcode="true").

4 - Displays behaviors BELOW the competency, for display-only. Rating is done at the competency level. Competencies must be manually added to the form (disregarded if configurable="false"), and all behaviors for competencies added will be displayed regardless of the jobcode-behavior mappping. This will only work when use-jobcode="false".

5 - Displays behaviors ABOVE the competency, for display-only. Rating is done at the competency level. Competencies must be manually added to the form (disregarded if configurable="false"), and all behaviors for competencies added will be displayed regardless of the jobcode-behavior mappping. This will only work when use-jobcode="false".

use-behavior : 

Option “use-behavior” is to control the competency rating is calculated by behavior or not. If the value is “True”, “behavior-mode-opt” must be “0”.

True - renders behaviors under each competency and calculates competency  rating based on the behavior(s)

False – competency rating calculation NOT based on behavior.


The UI Layout With Different Options
(for manager):


behavior-rating-opt="2"  - display rating next to all evaluators' comments;

behavior-cmt-opt="0"   - display comments

behavior-mode-opt="0"

user-behavior =  "true"

1.jpg

 

behavior-rating-opt="2" – no rating next all evaluators’ comments as comments are hidden

behavior-cmt-opt="1"   - hide comments

behavior-mode-opt="0"

user-behavior =  "true"

2.png

behavior-rating-opt="1"  - no difference with “2” above as comments are hidden

behavior-cmt-opt="1"   - hide comments

behavior-mode-opt="0"

user-behavior =  "true"

3.png

behavior-rating-opt="1"  -  only comments box displayed, no rating select box (compare to “2”)

behavior-cmt-opt="0"   - display comments

behavior-mode-opt="0"

user-behavior =  "true"

4.png

The UI Layout Different With Different Options  (for employee):

behavior-rating-opt="0"  -  0 : DEFAULT. No ratings next to the subject's comment;

behavior-cmt-opt="0"   - display comments

behavior-mode-opt="0"

user-behavior =  "true"

5.png

behavior-rating-opt="1"  -  Display rating next to subject's comment only.

                                                  All others, just provide the comment field;

behavior-cmt-opt="0"   - display comments

behavior-mode-opt="0"

user-behavior =  "true"

6.png

behavior-rating-opt="1"  -  Display rating next to subject's comment only.

                                                  All others, just provide the comment field;

behavior-cmt-opt="1"   - hide comments

behavior-mode-opt="0"

user-behavior =  "true"

7.png

 

behavior-rating-opt="2"

behavior-cmt-opt="1"

behavior-mode-opt="1"   - can be the value not 0 if use-behavior not “true”

user-behavior = "false" 

8.png

behavior-rating-opt="2"

behavior-cmt-opt="0"  -  no difference with above when change from “1” to “0”

behavior-mode-opt="1"   - can be the value not 0 if use-behavior not “true”

user-behavior = "false"

9.png

 

behavior-rating-opt="2"

behavior-cmt-opt="0"

behavior-mode-opt="2"   - can be the value not 0 if use-behavior not “true”

user-behavior = "false"   

 10.png

 

Keywords

SF, success factors, PM, behavior rating, competency, comment option, rating , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-PM-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors Performance & Goals all versions

Attachments

RatingByBehavior.docx