SAP Knowledge Base Article - Public

2211761 - Interview Result Notes Blank - Recruiting Management

Symptom

When I hover over the Interview Results in the candidate summary page, the notes column is blank.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the candidate summary page of a job requisition
  2. Hover over the interview results column
  3. You will see that the Notes column in the popup is blank even though there have been notes added for this candidate

Blank Notes.png

Resolution

The Notes column in the Interview Result pop-up will be populated with the notes entered in 'Set Up Interviewers' from the candidate application. However, this only applies to instances which are just using Interview Central. If Interview Scheduling has been enabled, this column will not populate. Attachments are also not supported for this field.

If you would like to change this behavior, you will need to submit and Enhancement Request to our Product Management team.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

Interview, Results, Notes, Recruiting, RCM , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions