SAP Knowledge Base Article - Public

2211980 - "Validate Manager and HR field" option is missing in the Import Employee Data screen

Symptom

  • When importing the basic import file, the "Validate Manager and HR field" option is missing in the Import Employee Data screen;
  • Schedule job does not validate manager and HR field while performing import;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go in Admin Center > Update User Information > Import Employee Data
  2. In Select an entity, choose Basic Import > Click on More Options...
  3. You are unable to find the option Validate Manager and HR field

basic_more_options.PNG

Cause

For Employee Central enabled instances, the reported field is missing due the feature 'Enable Effective Dated fields in Basic Import is not enabled in Provisioning.

Resolution

Engage your Implementation Partner or open a case under the component LOD-SF-PLT-PRV with the following information:

  • CompanyID:
  • Support Access:
  • Request: Please, enable "Enable Effective Dated fields in Basic Import" in Provisioning

For Partner and Support Engineer:

  1. Access Provisioning > Company Settings;
  2. Search for Enable Effective Dated fields in Basic Import > Enable > Save.

NOTE: This scenario applied if you have Employee Central enabled, and you first need to enable "Effective Dated Data Platform — requires “Enable Generic Objects” and “Enable the Attachment Manager” in provisioning.

See Also

KBA 2618227 - Update Username of an Inactive User through Basic Import

Keywords

Validate Manager, Item missing, SuccessFactors, Effective Dated Data Platform, job, employee import, Enable Effective Dated fields in Basic Import, platform , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HCM Suite 2511