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2212158 - CMS / AJS poor performance; nixxi.cpp errors within .trc log files

Symptom

  • The Central Management Server (CMS) takes a very long time to start, suffers poor performance and is unstable
  • Adaptive Job Servers may be similarly affected, especially with JobServerChild processes taking an inordinate time (or outright failing) to generate
  • With tracing enabled, .trc logs of the affected servers -- Central Management Server, JobSeverChild, and potentially others -- contain messages like the following:

***LOG Q0I=> NiPConnect2: x.x.x.x:59818: connect (111: Connection refused) [nixxi.cpp 3283]
*** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 1/sock 10
    (SI_ECONN_REFUSE/111; I4; ST; x.x.x.x:59818) [nixxi.cpp    3283]
*** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]

***LOG Q0I=> NiPConnect: x.x.x.x:59818: connect (146: Connection refused) [nixxi.cpp 2898]
*** ERROR => NiPConnect: SiConnect failed for hdl 1/sock 17
    (SI_ECONN_REFUSE/146; I4; ST; x.x.x.x:59818) [nixxi.cpp    2898]
*** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • all supported operating systems
  • Wily Introscope configurations
    • whether or not Wily Introscope is in use

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bip bi 4.x 4.* 4.0 4.1 4.2 4.3 bi4.x bi4.x bi4.* bi4.0 bi4.1 bi4.2 bi4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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