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2212158 - Significant performance problems, for example CMS starting very slowly / Job Server Child processes generating very slowly and instances hanging in Pending status, due to SMD Agent configurations

Symptom

  • The Central Management Server (CMS) takes a very long time to start, or
  • The CMS takes a minute or more to delegate instances which were scheduled to Run Now, and/or
  • A Job Server Child takes an inordinate amount of time to load and begin processing the report (or program). In some scenarios, no jobserverchild process can be created.
  • With tracing enabled, .TRC logs of the affected server -- Central Management Server or Job Sever Child or possibly other server types as well -- contain messages like either of the following:

1.
***LOG Q0I=> NiPConnect2: x.x.x.x:59818: connect (111: Connection refused) [nixxi.cpp 3283]
*** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 1/sock 10
    (SI_ECONN_REFUSE/111; I4; ST; x.x.x.x:59818) [nixxi.cpp    3283]
*** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]

2.
***LOG Q0I=> NiPConnect: x.x.x.x:59818: connect (146: Connection refused) [nixxi.cpp 2898]
*** ERROR => NiPConnect: SiConnect failed for hdl 1/sock 17
    (SI_ECONN_REFUSE/146; I4; ST; x.x.x.x:59818) [nixxi.cpp    2898]
*** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • all supported operating systems
  • Wily Introscope configurations
    • whether or not Wily Introscope used

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

bi41 bi4.1 bip41 bip4.1 bi bip 4.1, 4.2 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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