SAP Knowledge Base Article - Public

2212307 - Payment Allocation Error: 'Net Amount missing'.

Symptom

You try to post a Payment Allocation with Zero open amount and you can see the error message: 'Net Amount missing'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center, and select the Payment Allocations view.
  2. Show all In Preparation allocations, and select the one in question.
  3. Edit the Payment Allocation, and you could see that the open amount is zero.
  4. Choose the Post button.
  5. You can see error message: 'Net Amount missing'

Cause

The error reported is that you tried to post the payment allocation in both the Customer/Supplier tab and Allocation to G/L account tab. You have filled incorrect details, in either Customer/Supplier tab or Allocation to G/L account tab.

For Example:

Over the payment allocation screen you have maintained the correct details in the Customer/Supplier tab.
You went to the 3rd tab - Allocation to G/L Account. You have entered only the G/L Account and missed to enter the credit/debit amount. When you click on post at that time system throws the error message.

Resolution

Make sure that the details are filled correctly while allocating payment. If you are trying to allocate the amount in - Supplier/Customer tab and Allocation to G/L account tab then, the details should be filled correctly.

See Also

Keywords

Payment Allocation, Net amount missing, Payment Management. , KBA , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions