Symptom
- How to add contacts to an incident
- How to delete additional contact
- Update incident contacts
- Add S-Users to incidents
- Add another person to a case
- Add System Opener contact to case
- Add 24hr Contact to an incident
- Remove a contact person for an existing incident
- Can the reporter name be changed on an incident?
- How to add more users to an incident so they get notified
- I want someone else to get an email when the incident is updated
- A colleague needs to be notified when the incident is updated by SAP
- How can I add other people to the incident so they receive email update notifications?
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Environment
Keywords
e-mail , sms , text messages , text notifications , email notifications , email messages ,24h Contact,update case reporter , KBA , edit , new, more than one , contact details, contact person, update, , 24-hour , extra, more, another, open, existing , interested party , interested parties , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To
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