SAP Knowledge Base Article - Preview

2213381 - Your device isn't compatible with this version from the Google Play Store - Agentry / SMP 3.0: Android cannot install - SAP Work Manager 6.2

Symptom

  • SAP KBA # 1920087 - indicates that the Android 4.4 is supported

  • Using device: Model: Panasonic Toughpad FZ-B2 Android 4.4.4, when downloading SAP Work Manager 6.2 Android client from the Google Play Store the following error is shown:

Error: Your device isn't compatible with this version.

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Environment

  • SAP Work Manager 6.2.0
  • SAP Mobile Platform SDK 3.0 (Agentry)

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.2.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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