SAP Knowledge Base Article - Public

2214206 - How to confirm if planner/manager is eligible for a compensation plan?

Symptom

  • Planner Mode in Compensation.
  • Forms not being created for planner/manager

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Compensation

Resolution

When using planner hierarchy comp-plan-creation rollup-users="1" the planner should be eligible for the compensation plan.

To check if the planner/manager is eligible:

  1. Go Admin Tools
  2. Compensation Home
  3. Compensation Template
  4. Plan Setup
  5. Manage Users
  6. Define Planners
  7. At 'Troubleshooting Information', select 'Export Ineligible Users'
  8. From the excel file that will open, research for the manager in question
  9. If you find the manager name in the report, this means that the manager is not eligible for the plan

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See Also

2085341 - Worksheet Design - Planner Mode comp-plan-creation rollup-users="1" - Compensation

Keywords

ineligible manager, ineligible planner, roll up, hierarchy type 1 , KBA , LOD-SF-CMP , Compensation Management , How To

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions