2214318 - SAP HANA Upgrade failing due to "Worker* operation not supported due to 'listeninterface=.internal' and unknown subnet"

Symptom

You are running an SAP HANA upgrade with hdblcm and it fails with the following information in file hdblcm.log:

INFO:       Output line 50: Log file written to '/var/tmp/<temp_dir>/hdbupd.log' on host 'hostname'.
INFO:       Program terminated with exit code 1
ERR :     Update of SAP HANA Database failed
.
.
.
ERR : Update of SAP HANA system failed.
INFO: Summary of critical errors
ERR :   Update of SAP HANA system failed.
ERR :     Update of SAP HANA Database failed
INFO:       Upgrade failed
INFO:         error upgrading
INFO:           Updating remote hosts failed!
INFO:             Updating host 'lpbnph55' failed!
INFO:             Updating host 'lpbnph53' failed!
INFO:             Updating host 'lpbnph52' failed!
INFO:             Updating host 'lpbnph56' failed!
INFO:             Updating host 'lpbnph54' failed!

hdbupd.log:

INFO:     |  Updating SAP HANA instance failed!
INFO:     |    Running in batch mode
INFO:     |      Worker* operation not supported due to 'listeninterface=.internal' and unknown subnet

Image /data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP HANA, platform edition

Product

SAP HANA, platform edition all versions

Keywords

hdbupd, HLM, support package stack, sidadm, remote host, SPS9 , KBA , master , slave , HAN-LM-UPG-DB , Upgrade of HANA Database , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.