Symptom
You find value of the filed Requested Date is missing on sales order ABC. (ABC represents the ID of the sales order)
Reproducing the Issue
- Go to the Sales Orders work center.
- Choose the Sales orders view choose Edit->View All->General tab.
- Select order ABC and find no value fulfilled in the filed Requested Date.
Cause
Sales order ABC is copied from a sales order without value in the field Requested Date, therfore, the empty value was copied to this newly created sales order as well.
Resolution
The Requested Date is not a mandatory field on sales order,so system allows order saved without value in this field. If the initial sales order does not have value in the filed, the sales order which is copied from this one will not have the value either.
Keywords
KBA , requested date is missing on sales order , AP-SLO , Sales Order Processing , How To