SAP Knowledge Base Article - Public

2215389 - Learning Item/Class updated prices not reflected in Library

Symptom

After manually updating course prices in the Item record's Pricing tab, the new prices are not reflecting in the Library.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning Administration >
  2. Learning Activities > Items > Pricing tab > Change the price >
  3. Apply Changes > Click "No" in the "Master Inventory Price Change Propagation" page >
  4. Go back to the previous page >
  5. Open Learning User Homepage > Search for the Item in the Library >
  6. The new price is not displayed.

Cause

The price change on the Item level is not published in the Master Inventory and Library.

Resolution

  1. After changing the price in the Item/Class, the Master Inventory Price Change Propagation wizard will appear >
  2. Select "Yes" to apply this price change to Master Inventory, libraries and orders (orders placed with a prepaid account cannot be changed) >
  3. Select the "Apply price change to libraries" checkbox >
  4. Continue the steps and click Finish >
  5. Receive the message: The inventory adjustment was successful.

See Also

Keywords

SF, SuccessFactors, LMS, learning, item, pricing, library, finance, commerce, master, inventory, change, class override item prices, price , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions