Symptom
After manually updating course prices in the Item record's Pricing tab, the new prices are not reflecting in the Library.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Learning Administration >
- Learning Activities > Items > Pricing tab > Change the price >
- Apply Changes > Click "No" in the "Master Inventory Price Change Propagation" page >
- Go back to the previous page >
- Open Learning User Homepage > Search for the Item in the Library >
- The new price is not displayed.
Cause
The price change on the Item level is not published in the Master Inventory and Library.
Resolution
- After changing the price in the Item/Class, the Master Inventory Price Change Propagation wizard will appear >
- Select "Yes" to apply this price change to Master Inventory, libraries and orders (orders placed with a prepaid account cannot be changed) >
- Select the "Apply price change to libraries" checkbox >
- Continue the steps and click Finish >
- Receive the message: The inventory adjustment was successful.
See Also
Keywords
SF, SuccessFactors, LMS, learning, item, pricing, library, finance, commerce, master, inventory, change, class override item prices, price , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public