Symptom
After manually updating course prices at an Item record > Pricing tab, the new prices are not reflecting in Library.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login as LMS Admin - Learning Activities > Items > Pricing tab > change the price for the desired or default currency.
- Apply Changes > Click No in the Master Inventory Price Change Propagation page
- Go back to previous page
- Login as LMS User > Search for the Item in the Library
- Result: Users are not seeing the new item/class prices in their library
Cause
The price change on the item level is not published in the master inventory and library.
Resolution
- After listing the new price for the item, the Master Inventory Price Change Propagation wizard will appear.
- Select Yes to apply this price change to master inventory, libraries and orders (orders placed with a prepaid account cannot be changed)
- select checkbox - Apply price change to libraries
- Continue to steps and click Finish
- Finished - Status: The inventory adjustment was successful.
See Also
Keywords
SF, Success Factors, LMS, learning, item pricing, library, commerce, Master Inventory Price Change, class override item prices , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , Problem
Product
SAP SuccessFactors Learning all versions