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2215428 - Unable to connect to SAP BI Mobile App on Android O/S while using HTTPS connection

Symptom

  • Message "No certificates found" in SAP BI Mobile App 6.2.7 on Android:

    The application SAP BI has requested a certificate. Selecting a certificate will grant the application the ability to use this identity with servers now and in the future.
    You can install certificates from a PKCS#12 file with a .pfx or a .p12 extension located in external storage.

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  • Currently this behavior is specific to Android and not seen in iOS.


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP BusinessObjects Mobile BI 6.2.7
  • Supported Android mobile Operating System
  • HTTPS connection

Product

SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile SDK 6.0.0 for Android

Keywords

Galaxy, Android, 6.2.7, 6.2, MOB06031, 5, 5.0.1 , KBA , MOB-APP-BI-AND , BI Mobile on Android , Problem

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