Symptom
- Reports based on Salesforce.com connectivity fails in BI LaunchPad.
- Reports successfully refresh in Crystal Reports designer when reporting off Salesforce.com, but fails when refreshed on the BI Platform.
- How to install the Salesforce.com connectivity for Crystal Reports on the SAP BusinessObjects Business Intelligence Platform?
- Where to download the Salesforce.com driver to install on the SAP BusinessObjects Business Intelligence Platform?
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BusinessObjects Business Intelligence Platform 4.0
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
- SForce, sforce.com driver, CR Salesforce.com connectivity, SIMBA ODBC driver for Salesforce.com
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