SAP Knowledge Base Article - Public

2217006 - Not able to view the folders(having name starting with Special Characters) from Crystal Reports 2013

Symptom

Not able to view the folders(having name starting with Special Characters) from Crystal Reports 2013

Environment

SAP Crystal Reports 2013

Reproducing the Issue

  1. Create a folder with name "~Work" in DEV environment as well as in QA environment
  2. From Crystal reports login to the DEV environment, you will be able to see the "~Work" folder
  3. Open any report
  4. Go to File >> Save as
  5. Click on My Connections and create a new connection to the QA environment
  6. Open the QA environment, the ~Work folder will not be available
  7. Now, if we use the QA environment as Source, the "~Work" can be seen

Resolution

  1. After selecting the destination environment, right click on the Server name
  2. Select "Last Batch"

Now you will be able to see the folder with the Special Character

Keywords

special character, folder name, save as, crystal, cr , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2013