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2217039 - Error String length exceed the limit when trying to update a user's timezone - SuccessFactors OData API

Symptom

You are performing an OData call in User entity to update the employee's timezone information and one of the below errors appears:

Invalid request message! Error: Invalid SFObject! Error: String length exceed the limit(actual=17, limit=16) of field timezone at [SFObject #1,field #1]!

COE_PROPERTY_EXCEED_MAX_LENGTH</code><message lang="en-US">Maximum length limit exceeded for field timeZone: actual length: 17; maximum length: 16.</message></error>

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Environment

  • SAP SuccessFactors HXM Suite
    • OData
    • EC Import/UI

Product

SAP SuccessFactors HCM all versions

Keywords

Maxlength exceed, String length exceed the limit ,Timezone field error, user entity, successfactors, success factors, api, sfapi, soap, call, upsert, insert, update, Odata, odata, OData, import, COE_PROPERTY_EXCEED_MAX_LENGTH , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile (Employee Profile / PP3) , Problem

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