Symptom
Picklist values display in english or are blank when using other languages
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go into Admin Tools
- Navigate to Picklist Management
- Download all Picklists
In the file, you will see that translations in languages other than the default language are either blank or displayed in English/the default language.
Cause
This can happen in the following scenarios:
- The picklist is a custom picklist, and the appropriate translations have not been maintained for all required languages.
- The picklist is a pre-delivered picklist, but the language packs for the secondary languages were added at a later stage.
Resolution
To correct this issue:
- Export the Picklist Management file, maintain the required translations, and re-import the file with the updated translations for your custom picklist values.
- Download the Employee Central Master Picklists for your current system version from the Partner Support Portal (Employee Central MDF and Configuration Files). Copy and paste the required language columns for the languages enabled in your instance into your Picklist Management Export file, then re-import the file.
See Also
KBA - 2899305 - Language Enabled Not Visible as Translation for All Picklist Values
Keywords
Picklist, Picklist translations, Picklist values, Translation, Secondary language, Default language, Language pack, Custom picklist, Employee Central, Blank translation, Missing translation, English translation , KBA , LOD-SF-PLT-PCK , Picklist Management Issue , Problem
SAP Knowledge Base Article - Public