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SAP Knowledge Base Article - PublicSymptom
Deleted tags still appear even no content is associated with them
Environment
SAP Jam Collaboration
Cause
Tag cloud lists all the tags used in the company - both existing as well as deleted. It would be a load on the performance to refresh the results with only the existing tags in the company.
Resolution
It is an expected behavior that the deleted tags appear in the tag cloud.
Keywords
Tags, cloud, delete, content , KBA , LOD-SF-JAM-TAG , Tags & Hashtags , Problem
Product
SAP Jam Collaboration all versions
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