SAP Knowledge Base Article - Public

2217662 - SAP Jam: Deleted tags appear in Company Tag Cloud

Symptom

Deleted tags still appear even no content is associated with them

Environment

SAP Jam Collaboration

Cause

Tag cloud lists all the tags used in the company - both existing as well as deleted. It would be a load on the performance to refresh the results with only the existing tags in the company.

Resolution

It is an expected behavior that the deleted tags appear in the tag cloud.

Keywords

Tags, cloud, delete, content , KBA , LOD-SF-JAM-TAG , Tags & Hashtags , Problem

Product

SAP Jam Collaboration all versions