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2218752 - When enrolling iOS device, 'Profile Installation Failed' error is thrown during TokenCheckin and 'The server “xxxx” requires a client certificate' error is seen in iPCU log

Symptom

When enrolling iOS device, 'Profile Installation Failed' error is thrown during TokenCheckin and 'The server “xxxx” requires a client certificate' error is seen in iPCU log

Please see example below:

Sep 9 10:31:42 iPhone profiled[829] <Notice>: (Note ) MC: Issued certificate received.
Sep 9 10:32:00 iPhone profiled[829] <Notice>: (Error) MC: Connection to https://xxxx/aips2/aipService.svc/TokenCheckin failed with error: NSError:
Desc : The server “xxxx” requires a client certificate.
Domain : NSURLErrorDomain
Code : -1206
Type : MCFatalError
Sep 9 10:32:00 iPhone profiled[829] <Notice>: (Error) MDM: Cannot Authenticate. Error: NSError:
Desc : The server “xxxx” requires a client certificate.
Domain : NSURLErrorDomain
Code : -1206
Type : MCFatalError
Sep 9 10:32:00 iPhone profiled[829] <Notice>: (Error) MC: Cannot install MDM “mdm-13eb44d1d2bc099e19574834921c1fce5f23d2a5”. Error: NSError:
Desc : The payload “mdm-13eb44d1d2bc099e19574834921c1fce5f23d2a5” could not be installed.
Sugg : The server “xxxx” requires a client certificate.
US Desc: The payload “mdm-13eb44d1d2bc099e19574834921c1fce5f23d2a” could not be installed.
Domain : MCInstallationErrorDomain
Code : 4001
Type : MCFatalError
Params : (
"mdm-13eb44d1d2bc099e19574834921c1fce5f23d2a"


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Environment

  • Afaria 7.0 (All Supported Versions)
  • Apple iOS devices (All Supported Versions)

Product

SAP Afaria 7.0

Keywords

403, 403.7, MCFatalError, SSL, AIPS, certificates , KBA , MOB-AFA , Afaria , Problem

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