Symptom
- SAP Jam notifications have all the text left aligned
- In customize the email template, it is not allowed to change anything in the content area
- The alignment of the content area changes to center
Environment
SAP Jam Collaboration
Reproducing the Issue
- Customize the e-mail template from Admin > Branding > Email Templates in SAP Jam
- Send a preview e-mail to self
- Note that all the content including the body (non-customizable) is center-aligned
Resolution
- As Company Admin in SAP Jam, navigate to Admin > Branding > Email Templates
- Click “Edit” on the “Background & Page” section
- Add the following style to both the “Email Background Style” and the “Page Background Style”: “text-align:left;width:auto;”
- Click “Update”
- Click “Preview” to generate an e-mail; it should then be left aligned, even the center message portion
Keywords
email notification, left align, email template , KBA , LOD-SF-JAM-EML , Email Notification Issues , Problem
Product
SAP Jam Collaboration all versions