SAP Knowledge Base Article - Public

2218845 - Making Changes to the I-9 (Federal & State) and E-Verify


  • Is there a way to update the text on the I-9 Panel?
  • How to remove the Social Security Number on the first panel.
  • The SSN is not used for payroll purposes.
  • How to remove this line or update the text. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding

Reproducing the Issue

Panel presented during the I-9 process:

2015-09-16_I-9 Standard Panel.png


  • The federal, state and E-verify panels have verbiage to meet the legal requirements for the various governments. 
  • When ONB was developed, the compliance was discussed and approved by various government agencies. 
  • Any change to a standard panel would require legal approval and would be a core change which affects all clients. 
  • If you feel there is a compliance discrepancy, you may post it on the Customer Community for the SAP Product team to review.  
  • Link to Customer Community:


SF Success Factors, OBD, ONB, on boarding, I9, everify , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , LOD-SF-OBD-EVF , e-Verify , Problem


SAP SuccessFactors Onboarding all versions