Symptom
- Error: 'crw32.exe - Entry Point Not Found'
- Error: 'crw64.exe - Entry Point Not Found'
- Unable to launch Crystal Reports
- Crystal Reports starts, but crashes after clicking on Blank Report, Save or Open buttons
- Able to open Crystal Reports on other computers, the issue only occurs on specific computers.
- When attempting to launch Crystal Reports, it fails with one of the following error:
'Error CRW32.EXE - Entry Point Not Found'
'Error CRW64.EXE - Entry Point Not Found'
'The procedure entry point <ENTRY POINT>
could not be located in the dynamic link library c:\program files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe"
'Error CRW32.EXE - Entry Point Not Found'
'The procedure entry point <ENTRY POINT>
could not be located in the dynamic link library cslibu-3-0.dll'
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Environment
- SAP Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
Product
Keywords
crw32, exe, failed, CR, Crystal, Report, 2013, SP, BI, 4.x, 4.1, 4.0, entry, point, CSLib300, crw32.exe, libeaym32.dll missing , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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