Symptom
- You search for Incidents / Service Requests in sm_crm using search criteria Due By and in the result list view configuration you cannot find field Due By available to be displayed
- You search for Problems in sm_crm using search criteria Due Date and in the result list view configuration you cannot find field Due Date available to be displayed
- However when you search for change documents in sm_crm using search criteria Due By, in the result list view configuration you can find field Due By available to be displayed
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Environment
SAP Solution Manager 7.1
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
ITSM, UI component, DUE_DATE_RANGE, AIC_INCIDENT_S, AIC_SRVREQ_S, AIC_PROBLEM_S, MPT, Time Stamp, technical name, STRUCT./AICRM/MPT_TIMESTAMP, bsp_wd_cmpwb, sm_crm, crm ui , KBA , incident search results list , SV-SMG-SUP , Service Desk / Incident Management , Problem
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