SAP Knowledge Base Article - Public

2219367 - How to Request the Export Legal Scan Library File for Performance Management

Symptom

Is it possible to request the Export Legal Scan Library file?

Environment

SAP SuccessFactors Performance Management

Resolution

  • There is no option to Download or Export Legal Scan Library from Admin Tools.
  • It is only possible to edit and upload new Legal Scan Library via Admin Center.

To find the available resources regarding Legal Scan Library, follow the steps below:

  1. Go to New Admin Tools
  2. Click Performance Management Tab
  3. You will only find Legal Scan Library and Legal Scan Library Import options, but no option to Export it
  • Create a support case, using component LOD-SF-PM, for Cloud Product Support to Export the Legal Scan Library.
  • Provide ALL information below for faster resolution:
    • Company ID:
    • Data Center / URL:
    • Timestamp:

  • The Support Engineer will then contact the Operations Team (SRSD) to request the Legal Scan Library file and then provide it to you. (Product Support - please see the internal memo for steps to follow to request the Legal Scan library export)
  • Once the file is provided, it will be attached to the incident, so it can be downloaded.

Note: The file cannot be sent in email due to Data Security concerns.

See Also

Product Support please check internal memo.

Keywords

SF, success factors, PMGM, PM, library export, legal scan , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , How To

Product

SAP SuccessFactors Performance & Goals all versions

Attachments

Legal Scan.JPG