SAP Knowledge Base Article - Public

2219367 - How To Request A Legal Scan Library Export File


  • Is it possible to request the Export Legal Scan Library file?
  • How do I request an export of the legal scan library?


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Go to Admin Center
  2. In Tools tile, cannot find an option to export the Legal Scan Library


Expected behavior. There is no option to download or export Legal Scan Library from Admin Tools. It is only possible to edit and upload a new Legal Scan Library via Admin Center.


  1. Create a support case using component LOD-SF-PM-SCR or LOD-SF-GM-SCR and provide the following information in the case description:
    • Company ID:
    • Data Center/URL:
    • Approval to download the file
  2. Support will send an internal SAP request for the Legal Scan Library file and provide it via the case so it can be downloaded


    • The file cannot be sent via email due to Data Security.
    • Service requests are processed as 3-Medium
    • Cloud Product Support can take up to 4 weeks to process this request
    • If you think the possibility to download the legal scan library file would be useful for your business, you can share your ideas via Customer Influence Portal for our Product Management team to review. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.


    SF, success factors, PMGM, PM, library export, legal scan , KBA , LOD-SF-PM-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-GM-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , How To


    SAP SuccessFactors Performance & Goals all versions