Symptom
- For admins, what is the required permission for "Manage Alternate Managers" under a User record? Learning administrators are unable to see the "Manage Alternate Managers" option in the Action menu of a User record.
- For managers, what is the required permission for "Assign Alternate Managers" from team view?
Environment
SAP SuccessFactors Learning
Resolution
For admins:
- Proceed to Learning Administration > System Administration
- Go to Security > Role Management
- Search for the Role that is associated to the administrator(s) that do not see the "Manage Alternate Managers" option
- Edit the Role
- Go to the Permissions tab
- Choose the "add one ore more from the list" option
- Under People Management find the "Edit User" permission
- Add it to the Role
- "Edit User" permission will allow the administrators to make changes to the basic details of the user (First Name, Last Name, Email Address,..etc) along with "Manage Alternate Managers".
For manager users:
- "Assign Alternate Managers" under "My Team" is required for them to assign alternate managers to direct reports.
- To allow them to remove the alternate managers, "Allow Manager to remove any Alternate Manager" under User Settings need to be checked.
Keywords
LMS manage alternate supervisors admin workflow add remove edit user supervisor , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To
Product
SAP SuccessFactors Learning all versions