SAP Knowledge Base Article - Public

2219862 - Customized report is failing due to PRD data type parameter

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

When running a customized version of the Class Roster report, the system returns a 'Failed' error for all users attempting to run the report.

Environment

SAP SuccessFactors Learning (LMS)

Reproducing the Issue

  1. Go to LMS Admin > Reports
  2. Locate the customized report
  3. Run this report within certain parameters
  4. The report will return a failed status

Cause

This report has been modified/customized on your side.  This is outside of SAP Support scope (see KBA 2379690); however the following was shared in cusotmer community post no longer available:

ScheduleSearch is not a Plateau Selector, so that type has to be correctly match the DB data which is of Integer type

Resolution

This is outside of SAP Support scope (see KBA 2379690), please revert to use the standard class roster report; however the following was shared in cusotmer community post no longer available:

Apply the resolution via Plateau Report Designer (PRD) - In the reports there is a 'String' as data type, which needs ot be changed to 'Integer' for ScheduleSearch, see below screenshot.
Note: In earlier BIRT code data type may not be that specific but still need to provide correct data type for newer Databases.

SO Roster Custom Report Solution.jpg

Keywords

sap, sf, successfactors, success, factors, learning, lms, SignInSheet, SO, Scheduled Offering, class, Roster, PRD, custom, report , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions