SAP Knowledge Base Article - Public

2219862 - Customized report is failing. Possible issue with a report parameters used.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

When running a customized version of the Scheduled Offering Roster report, the system returns a 'Failed' error for all users attempting to run the report.


SAP SuccessFactors Learning Management System (LMS) - All Supported Versions since b1508

Reproducing the Issue

  1. Go to LMS Admin > Reports
  2. Locate the customized report
  3. Run this report within certain parameters
  4. The report will return a failed status


This report has been modified/customized on your side.

ScheduleSearch is not a Plateau Selector, so that type has to be correctly match the db data which is of Integer type


Solution: In the reports we have 'String' as data type, we need to change this to 'Integer' for ScheduleSearch. (see attached screenshot)

Note: In earlier BIRT code data type may not be that specific but in new upgraded code we need to provide correct data type.

Apply the resolution via Plateau Report Designer (PRD)

SO Roster Custom Report Solution.jpg


SignInSheet, SO, Scheduled Offering Roster, PRD, custom report , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS-REP , Reporting Data , Problem


SAP SuccessFactors Learning all versions