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SAP Knowledge Base Article - PreviewSymptom
Service Agents availability shows 8 hours per day without having any Time Model assigned to them.
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Product
SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702
Keywords
KBA , SRD-HR-RPM , Resource Pool Management , How To
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