SAP Knowledge Base Article - Preview

2222746 - Error:" Could not connect to BusinessObjects Server; check your network connection. (XLS 000003) " when running a Dashboard in Bi Launch Pad


When trying to run dashboard on BI LaunchPad, the below error is displayed:

"Could not connect to BusinessObjects server; check your network connection. (XLS 000003). A request was cancelled. The necessary security privileges could not be verified. [R21ADAPTJ5043]"




  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Dashboards 4.x


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2


R21ADAPTJ5043, XLS 0003, Cannot run dashboard. , KBA , BI-RA-XL-DSL , Obsolete: Design-Time, Design on Multi-Source , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.