Your agents, who have rights to manage voicemail, do see any new or old queue voicemails in CDT.
SAP Contact Center
SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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