Running the User Exam Data (CSV) report, the failure data of the exam is not populating even with the "Completed From/To" and the "Status" of "Both" selected.
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SAP SuccessFactors Learning
Reproducing the Issue
- Go to Reports section, select the "User Exam Data (CSV)" Report (under Assessments) >
- In the report parameters, select the exam, provided with the "Completed Date From/To" value >
- Select "Status" as "Both" and then run the report >
- Even though you could see certain users failed the exam under content > Exam objects > The specific exam > "User Usage" tab that failure data is not included in the generated report.
When a user fails an exam it’s "Finished", but not considered as "Completed", thus we should not utilize the "Completed Date From/To" filter in order to get the failure data.
The "Completed Date From/To" filter should not be used in order to get the failure data.
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