SAP Knowledge Base Article - Public

2224019 - EC Job History not appearing in EP Internal Job History Portlet

Symptom

  • Employee Central Historical Data not visible in Internal Job History Portlet.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Profile - Internal Job History.

Reproducing the Issue

  1. Whichever event reasons we need to display in internal job history, change the ‘Display in Internal Job History Portlet ‘ field to yes for those event reasons.
  2. Currently DATCHA and PROTEM event reason have ‘Display in Internal Job History Portlet’ set to NO this is the reason these records are not displaying in the internal job history.

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3. Hire record appears because ‘Display in Internal Job History Portlet’ is set to “yes”

 

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Cause

  • In Manage Organisation pay and job structures-> Event Reason ->field ‘Display in Internal Job History Portlet’ is set to “NO”.
  • Therefore, any historical record of employees having these event reason(s) (Display in Internal Job History Portlet’ is set to “NO”), will not appear in Internal Job History.

Resolution

  • Please change the required Event Reasons to have related job history records Display in Internal Job History Portlet, by navigating to the admin tool 'Manage Organisation pay and job structures' -> Event Reason ->field ‘Display in Internal Job History Portlet’ iset it to “Yes”

Keywords

Internal Job History Portlet, Event reason not visible, Display in Internal Job History Portlet , KBA , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HXM Core all versions