2224933 - Unable to access/view the Pay Statement in SuccessFactors System

• While trying to view the Pay Statement in SuccessFactors, employees are receiving an error message: There’s a problem with the Employee ID. Check if the employee information was added to the system & try again. If it continues, please contact your Admin. (Refer below screenshot)

• Error Code: 301
  Error Message: The system failed to request a service response.
  Root Cause: An exception was raised. EA-HR code line is not active.
• Customer is using Standard EC Payroll Pre-packaged Content for Employee Replication.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors Employee Central
• SAP SuccessFactors Employee Central Payroll
• SAP SuccessFactors Employee Central integration to SAP Business Suite

Payslip, Pay Statement, Earning and deduction portlet, 301, EA-HR, code line, HCM_SFEC_MDEC2HR, HRSFEC_D_EEKEYMP, PAOCFEC_EEKEY_MAP, Business Function, active, inactive, deactivated, activated, key mapping table, access to payslip, display. , KBA , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem