Symptom
After using the option - 'Do not allow users to select inactive Divisions, Departments and Locations in the career site job search or when editing requisitions ' in the Manage Recruiting Settings in Admin Tools, the user still sees the inactive values available to select when editing a job requisition.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SucessFactors Recruiting Management
Reproducing the Issue
- Navigate to Admin Centre
- Manage Recruiting Settings
- Under the Job Requisition Section, you have selected the option 'Do not allow users to select inactive Divisions, Departments and Locations in the career site job search or when editing requisitions'
- However, when editing a job requisition, you can still see inactive Divisions/Departments/Locations in the list.
Cause
While it may seem that the Division/Department/Location is inactive in the system, there may still be some active users with that value in the system.
Note: Even if the Division/Department/Locations in question are inactive and the option in admin tools is selected, as long as there are active users with the Division/Department/Location as values, these will still show in the list. This is the designed system behavior.
Resolution
You will need to make the Departments inactive by following the steps below:
- Navigate to Admin Centre
- Manage Data
- Department-->Search for the Department
- Click on Take Action -> Make Correction
- In the 'Status' field, set the value to Inactive
Also make sure that there are no active users with these values.
You will then see that the option 'Do not allow users to select inactive Divisions, Departments and Locations in the career site job search or when editing requisitions ' in Manage Recruiting Settings will work and you will not see the inactive values for selection in the Job Requisition.
Keywords
inactive; division; department; location; job requisition; Do not allow users to select inactive Divisions, Departments and Locations in the career site job search or when editing requisitions; , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To