SAP Knowledge Base Article - Preview

2228373 - Password Protected Attachments Cannot Be Attached To Ticket

Symptom

When trying to add a password protected file to a ticket, system does not allow you to do so.


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Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions

Keywords

Attachment, File, Password Protected, Encrypted , KBA , attachment , password protected , LOD-CRM-SRP , Service Request Processing , AP-RC-DOC , Document Centric Application Service , How To

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