Symptom
When checking the DefaultTrace logs of your portal (SAP KBA 1596214 for details), you see a lot of the following messages:
#Fatal#com.sap.netweaver.rtmf#
#EP-PIN-RTC#com.sap.netweaver.rtmf.messaging#...#sap.com/rtmfcommunicator#com.sap.netweaver.rtmf.getUserMessages.getUserMessages
#0#Thread[HTTP Worker [@1560947886],5,Dedicated_Application_Thread]#Plain##
User authentication failed for user: USER.PRIVATE_DATASOURCE.un:<user>. Messages will not be delivered!
Although this is written as a Fatal error message, you do not receive user complaints about problems with RTMF (Real-Time Messaging Framework).
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Environment
- SAP NetWeaver Portal
- SAP NetWeaver Application Server Java
- Real-time Messaging Framework
Product
SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.1 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Application Server for Java 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
lot, burst, tons, many, too many, errormessage, errormessages, exceptions, keeps, appearing, logged, written, unified , KBA , EP-PIN-RTM , Real Time Messaging Framework , Problem
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