SAP Knowledge Base Article - Preview

2230238 - Cannot access CMC or BI in NW portal after patching BI platform 4.1


  • User upgraded SBOP server to BI 4.1 SP6, then deployed the packages BOEWEBAPPJAVA and WS_WEBAPP to NW 7.31 portal.
  • User failed to access CMC or BI over http.
  • 500 Internal Server Error is returned for HTTP request.
  • But was able to login to login irj and nwa.
  • User was getting error below in default.trc:[HTTP Worker [@2092755371],5,Dedicated_Application_Thread]#Plain##
500 Internal Server Error is returned for HTTP request

component [equinoxbridgeservlet],
web module [BOE],
application [],
DC name [],
CSN component[],
problem categorization [],
internal categorization [-1722519483]. 

java.lang.RuntimeException: Could not find framework
at org.eclipse.equinox.servletbridge.FrameworkLauncher.buildInitialPropertyMap(
at org.eclipse.equinox.servletbridge.FrameworkLauncher.start(
at org.eclipse.equinox.servletbridge.BridgeServlet.init(



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1 Support Pack (SP) 06
  • SAP NetWeaver 7.31


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP enhancement package 1 for SAP NetWeaver 7.3


Bobj, BOE, NW java, framework, 500 Internal, HTTP request, BOEWEBAPPJAVA, deployment,, , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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