Symptom
- WebIntelligenceProcessingServer recycles frequently.
- During recycle it hangs in starting mode and has to be manually restarted.
- It performs either of the functions which is like getmap, getDocumentInfos, processDPCommandsEx, getSessionInfosEx.
- The following error logs can be found sometimes in the WebIntellegenceProcessingServer trace logs.
c22cc318-9fdf-e035-e1f2-8b11c667fc63|2013 11 18 16:17:28:875|+0200|Error| |>>| | |<hostname>.<WebIntelligenceProcessingServer name>|31015|47481430145360||
|10|0|2|0|BIlaunchpad.WebApp|<hostname>:12411:158.68068:1| WebiSDK.CorbaServerImpl.doProcess()|bosrv01:12411:158.68068:4||<hostname>.<WebIntelligenceProcessingServer name>.getMap|localhost:3101 5:566688080.13352:1|CqMAysOn7UXQjcG70IWlGcY109e2|||||||||||AsyncCaller:WebiSession[Fh0filIV.wkAJ3kAAFC5cE8AAFBWhxH6]: getMap by user '<user name>' on document '<document name>'
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.0 Service Pack (SP) 07
- SAP BusinessObjects Business Intelligence Platform (BI) 4.0 Service Pack (SP) 08
Product
Keywords
WIPS, Restart, Recycling, ADAPT01712815, ADAPT, 01712815, starting mode, hang, ADAPT01712816, ADAPT01713470, ADAPT01713471, ADAPT01713472 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed
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