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2230534 - SAP Mobile Platform Server reboots automatically

Symptom

  • SAP Mobility Platform services reboots automatically.
  • In the OBServiceManager logs in <SAP_HOME>\MobilePlatform\Servers\UnwiredServer\logs\OBServiceManager\ , an error similar to the one below is found:

Index #[0] Message: [Database server not found] NativeError: [-100] Source: [SAOLEDB.16] SQLState: [08001]|||||6476
GenericExeRunner StopProcess For JmsBridge|||||3444
GenericExeController.SetRegistryServiceStatus ServiceName: JmsBridge, ServiceStatusStopping|||||3444
GenericExeController.SetRegistryServiceStatus ServiceName: JmsBridge, ServiceStatusStopped|||||3444

 


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Environment

  • SAP Mobile Platform (SMP) 2.3 SP05

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Mobile Platform 2.3

Keywords

services, reboot, NativeError, SQLState: [08001] Database server not found, SMPONP-19134 , KBA , MOB-SUP-RT , SUP Runtime , MOB-ONP , SAP Mobile Platform on Premise , Bug Filed

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