SAP Knowledge Base Article - Public

2230663 - User Get Error: Manual Invoice Processing Not possible, Reference Invoice Locked


The system displays an error message: Manual invoice processing not possible, reference invoice locked. when trying to create credit memo fro released invoice.

Reproducing the Issue

  1. Go to the work center Customer Invoicing.
  2. Choose the View Invoice Documents.
  3. Take a random released invoice ABC. (ABC represent invoice ID)
  4. Choose the button Follow-Up select Manual Credit Memo from drop down.
  5. Error message appears: Manual invoice processing not possible;referenced data not valid.


The reason for the error message is in invoice ABC, the concerned item is a credit memo item which is allowed behavior. But you cannot create a follow up credit memo on an item that is already a credit memo item.


This is  a s ystem standard behavior.



KBA , AP-CI , Customer Invoice Processing , How To


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