SAP Knowledge Base Article - Public

2230756 - Position to Job info sync doesn't work during Position Info Import

Symptom

Position to Job Information Sync is not working during import.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central - Position Management

Reproducing the Issue

  1. Go to Import and Export data 
  2. Select Generic Object Position 
  3. Import a file of a position with incumbent
  4. Check the incumbent's Job Information and no record was created in the portlet

Cause

In order to run the Position to job Info sync we need TechnicalParameters in the file. If the file does not have TechnicalParameters the sync will not trigger.

Resolution

Please note that if you want to trigger a synchronization when you're importing positions, add the "technicalParameters" column to your position import file. For please follow:

  1. Go to Configure Object Definitions
  2. Search for Position
  3. find the field "technicalParameters" click details
  4. Set it to Visible.

Enter "SYNC" as the value for the "technicalParameters" column to those position record that are to trigger a synchronization to the jobInfo object .

The synchronization is carried out on the effective start date of the corresponding position record.

Please Note:

    • By standard, the Position to Job Information Sync is not triggered on Position Imports from OData/API.
      • Workaround: If you want to use this via imports or OData/API, please change the field Technical Parameter (technicalParameters field under Admin center > COD) for editable and evaluate to hide this field using RBP. Then you can send the "SYNC" value inside the field in the CSV or OData/API payloads too. Disclaimer = this workaround was implemented by one customer and there are no guarantees that will continue working in future releases. SAP Support team cannot provide assistance in this consulting/implementation of this workaround. Please evaluate the risks and impacts from your side.

See Also

Please see the following section of the handbook for further information on this feature: Employee Central Position Management - Define Synchronization Position to JobInfo

Keywords

Position sync, Position Import Job Sync Issue, Position to job sync not working during Import, LOD-SF-EC-POS, technicalparameters, SYNC, po2job, position to job info, import, ECT-11189, api, odata , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-INT , Integrations , LOD-SF-EC , Employee Central , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions