SAP Knowledge Base Article - Public

2230961 - An application error occurs when the final approver is approving a Position Change Workflow Request

Symptom

An application occurs when the final approver attempts to approve a position change workflow request.

The final approver can Update or Cancel the workflow request without receiving an error.

Environment

SAP SuccessFactors Employee Central - Position Management

Reproducing the Issue

  1. Import Position data 
  2. Initiate a Position Change workflow request 
  3. Approve the request

Cause

  • This application error is caused by having one or more required fields left blank in a Position object definition.
  • The application error only occurs for the final approver when saving because the change is being permanently committed to the database for the user.
  • Editing or cancelling does not commit the data to the database tables so there is no check to ensure required data is present. 

Resolution

  • To resolve the error, each Position object definition which is missing data for a required field must be edited so that data exists in all required fields.
  • Check tool for Position Management can be used to identify the list of positions that have mandatory fields missing.
  • The issue can be resolved for many Position objects through Import.

 

Keywords

Position workflow error, final approver error , KBA , LOD-SF-EC-POS , Position Management , How To

Product

SAP SuccessFactors Employee Central all versions