SAP Knowledge Base Article - Preview

2231282 - How to manage SuccessFactors Mobile users if they leave the company, lose a phone, etc.. [SF MOB]

Symptom

  • What steps should be taken if a user loses their phone or leave the company?
  • How to remove user(s) from having access to their current devices?
  • What happens to the data that is on mobile device cache once it is deactivated?
  • Admin would like to remove (deactivate) active devices on SAP SuccessFactors mobile app via Admin Center.


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Environment

SAP SuccessFactors Mobile

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Mobile all versions

Keywords

remove SF app users, manage mobile users, deactivate devices, deactivate app, sf mobile app, deactivate , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To

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