SAP Knowledge Base Article - Preview

2231282 - How to Remove or Disable User Access from the SuccessFactors Mobile Application

Symptom

  • What steps should be taken if a user loses their phone or leaves the company?
  • How can user access be removed from their current mobile devices?
  • What happens to the data stored in the mobile device cache once access is deactivated?
  • Can admin remove (deactivate) active devices from the SAP SuccessFactors Mobile App via Admin Center? 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors Mobile Application

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Mobile all versions

Keywords

Remove user, Deactivate user, SuccessFactors Mobile App, LOD-SF-PLT-MOB, How to remove user, remove access in SF MOB, Manage Mobile User, Access, App Deactivation , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To

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