SAP Knowledge Base Article - Preview

2231343 - Job Title not updating correctly in Successfactors

Symptom

After loading employee data into SF and first time employee, job classification and Job title are reflecting correctly in Successfactors under public profile.
If job classification is changed, the updates are not reflected in the job title.

i.e.

  1. Data is being sent from the SAP ERP System to Successfactors.
  2. The Boomi Process updates the data successfully for the initial load (e.g. a New Hire).
  3. However, when changes are made in the SAP system and this data is replicated to SF system, everything else gets updated except for the "Job Title" field and the same value of the Job Title field in the public profile.


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Environment

Successfactors Bizx, SAP ERP

Product

SAP SuccessFactors HXM Suite all versions

Keywords

KBA , LOD-SF-INT-PAY , please use LOD-EC-GCP-PY* , Problem

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