SAP Knowledge Base Article - Preview

2231501 - ICWC : Search for Business Partners takes a long time or retrieve too many records

Symptom

  • Search for Business Partners takes an exceptional long time in the CRM WebUI.
  • The search using a phone number as search criteria results in more than 100 Business Partners found.


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Environment

  • SAP CRM-IU - CRM for Utilities for the releases:
    • CRM 6.0
    • CRM 7.0
    • CRM 7.0 EHP 1
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Suche, Geschäftspartner, Telefonnummer, Suchergebnis, Vorbelegung , KBA , CRM-IU-IC-IO , Utilities Industry: Identification, Overviews , CRM-IU-IC , Interaction Center , CRM-IU , Utilities Industry , Problem

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