SAP Knowledge Base Article - Preview

2231627 - The Platform Search does not work due to no object in Content Store Merge


  • When searching in BI Launch Pad,  an error message is shown that An error occurred while searching. Index is not ready. Please try again later (PSS 01004). (PSS 01004).
  • Number of indexed documents is always 0.
  • Indexing status at Delta Index To Be Merged Queue and never reach the last step - Content Store Merge.
  • When using SAP BI Platform Support Tool to run the report, you find that the value of SI _PLATFORM_SEARCH_SERVICE_CONTENT_ACTION in Platform Search Application is 0. Which means that Platform Search is not running actively.



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Platform Search (PS)
  • BI Launch Pad (BILP)


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1


to be extracted, under extraction, to be indexed, indexing, crawling, extracting, lucene index engine, lock, cms_lock7, PSS 01004, 01004 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-INV , InfoView, BI launch pad , BI-BIP-SCH , BI platform search , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.