2231920 - Cannot Create Advance Request

When you create a new Advance request you receive an error message preventing you to submit your request. The message is: An application error occurred. Please try again later, or notify support (...) if the issue keeps occurring.

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• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central: Advances

1. Log into the instance
2. Go to Employee Files
3. Go to Advances section
4. Try to submit an advance request

You will receive an error message as such:

An application error occurred. Please try again later, or notify support (...) if the issue keeps occurring.

No permission to create object.

Please confirm if the Permission Role assigned to the user, submitting the Advance request, has the following permission rights assigned:

• Manage Advances: Here you need permissions to Advances Eligibility and also to Create Advance

• Miscellaneous Permissions: you need to have edit and view rights to Non Recurring Payment

Note: Please keep in mind that for all the permissions the target needs to be defined. This way, in order to access the "manage advance objects" the granted user should be there in his/her own target population.

 

Implementing Advances

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions