2232057 - Learning report exceeded the maximum size allowed

When processing a report within the Learning Management System, one of following errors is returned:

• "The report timed out or exceeded a maximum size limitation".
• "The report has timed out or has been cancelled as per the status message above. Please try to reduce the size or generation time of the report using more filtering criteria".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

Attempt to run a report immediately or via a schedule and it will fail with the error mentioned in symptoms.

A maximum allowed size limit has been reached.

The maximum allowed size for reports can be increased to support the report output size.

1. Access the Learning Administration side >
2. Navigate to System Administration > Configuration > System Configuration >
3. Edit REPORT_SYSTEM property file >
4. Find 'asyncStorageMaxSize' >
5. Change the value (example: asyncStorageMaxSize=10485760) >
6. Click to Apply Changes.

Additional Notes:

• The asyncStorageMaxSize property contains the maximum size (in bytes), after which the system aborts attempts to store the report in the database.
• The default value is 10485760.
• As per the Learning product guidelines, in the KBA 2804267 states that the maximum storage size for reports has been fixed at 5GB in the system.
• Learning reports or Plateau Report Designer (PRD) were not developed for data extracts. If you need to extract high amounts of data from application, the appropriate solution is Data Services. Please contact your CSM/CEE.

• KBA 2516834 - First time requesting LMS Data Services and the Scope of Product Support and Professional Services
• KBA 2804267 - SAP SuccessFactors Learning Product Guidelines & Best Practices
• SAP Help Portal - SAP SuccessFactors Learning Data Services
• SAP Help Portal - Learning System Properties User Assistance Documentation 

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