SAP Knowledge Base Article - Public

2232057 - Learning report exceeded the maximum size allowed


  • When processing a report within the Learning Management System, the following error is returned:
    • The report exceeded the maximum size allowed (### bytes). Use additional filter criteria to reduce the report size and try again.
    • The size can vary depending on configuration settings.


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Reproducing the Issue

Attempt to run a report immediately or via a schedule and it will fail with the error mentioned in symptoms.


A maximum allowed size limit has been reached.


The maximum allowed size for reports can be increased to support the report output size.

  1. Access the Learning Administration side >
  2. Navigate to System Administration > Configuration > System Configuration >
  3. Edit REPORT_SYSTEM property file >
  4. Find 'asyncStorageMaxSize' >
  5. Change the value (example: asyncStorageMaxSize=10485760) >
  6. Click to Apply Changes.
  • The asyncStorageMaxSize property contains the maximum size (in bytes), after which the system aborts attempts to store the report in the database.
  • The default value is 10485760.
  • As per the Learning product guidelines, in the KBA 2804267 state that the maximum storage size for reports has been fixed at 5GB in the system.
  • Learning reports or Plateau Report Designer (PRD) were not developed for data extracts. If you need to extract high amounts of data from application, the appropriate solution is Data Services. Please contact your CSM/CEE.

See Also

2516834 - First time requesting LMS Data Services and the Scope of Product Support and Professional Services

SAP SuccessFactors Learning Data Services (login may be required)

2804267 - SAP SucessFactors Learning Product Guidelines & Best Practices

Learning System Properties User Assistance Documentation (login may be required)


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