Symptom
Mass route option is not available at My Forms Inbox in the Compensation Module.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Compensation
Cause
The permission is not set up correctly for the user(s).
Resolution
- Go to the Manager Pemission Role
- Permission button
- Manage Documents
- Select these two options:
- Mass Route Document Forward
- Mass Route Document Backward
- Save
See Also
2086712 - Admin Tools: Document Routing - Mass Route Documents - Performance Management
Keywords
mass route, route, document forward, document backward , KBA , LOD-SF-CMP , Compensation Management , How To
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions