SAP Knowledge Base Article - Preview

2232471 - Error: 'The data source is invalid: Unable to retrieve the datasource configuration', when creating a report based on a Universe in Crystal Reports for Enterprise

Symptom

  • Error: 'The data source is invalid'
  • Unable to refresh or create a new report.
  • When attempting to create a new report based based on a Universe in Crystal Reports for Enterprise, it fails with the error:
      
    "The data source is invalid: 'Unable to retrieve the datasource configuration : com.<Server Name>.sdk.exception.SDKException$XXXFramework:
    Unable to find servers in CMS <Server Name>:<port Number> and cluster  @<Server Name> with kind pjs and service null.
    All such servers could be down or disabled by the administrator. (FWM 01014)"


Read more...

Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3

  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3
       
  • Clustered Environment
       
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

MS SQL 2012, MS SQL 2008, CRE, Crystal Enterprise, Crystal Reports for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.